Legal

Privacy Policy

This policy explains what information EnergySpirals collects, how we use it, and the choices you have. It applies to our website, newsletter, and client communications.

1. Who we are

EnergySpirals is a renewable energy company providing solar, wind, energy storage, sustainability planning, consulting and education services. This Privacy Policy applies to the operations of EnergySpirals (referred to as "we", "us" or "our") and to the websites, communications and services we provide.

2. Information we collect

We collect information you provide directly to us — for example, when you contact us through our website, subscribe to our newsletter, request an assessment, or correspond with us by email. This may include your name, organization, email address, phone number, and any information you choose to share in your message. We also collect limited technical information automatically when you visit our website, such as your IP address, browser type, device information and pages viewed. This information helps us operate and improve the site.

3. How we use information

We use your information to respond to your enquiries, deliver requested services, send newsletters you have subscribed to, improve our website, and comply with legal obligations. We do not sell your personal information, and we do not use it for advertising profiling.

5. Sharing of information

We share personal information only with service providers who help us operate our business (such as email and hosting providers), with professional advisors, and where required by law. Any such providers are bound by appropriate confidentiality and data protection commitments.

6. Cookies and similar technologies

Our website uses a small number of cookies that are strictly necessary to operate the site, and may use analytics cookies that help us understand how the site is used. You can control cookies through your browser settings. Disabling some cookies may affect the functionality of the site.

7. Data retention

We keep personal information only for as long as needed to fulfil the purposes described in this policy, to comply with our legal obligations, resolve disputes and enforce our agreements. Newsletter subscribers can request removal at any time using our Unsubscribe page or by contacting us.

8. Security

We use appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure or destruction. No method of transmission over the internet is fully secure, but we work to continuously strengthen our safeguards.

9. Your rights

Subject to applicable law, you have the right to access, correct, update or request deletion of your personal information. You may also have the right to object to or restrict certain processing, and to data portability. To exercise these rights, please contact us using the details below.

10. Children's privacy

Our services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

11. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "last updated" date at the top indicates when the policy was most recently revised. Material changes will be announced on this page.

12. Contact

If you have any questions about this Privacy Policy or how we handle your information, please contact us at info@energyspirals.com.